If you are unsatisfied with your Zoo Snood in any way, we offer a full money back return or exchange within 90 days of your purchase. Just send us a message and we'll provide a pre-paid return label.
Special Sale
Buy 3 snoods and get a 4th FREE
Just add 4 snoods to your cart and the 4th one will be marked down to $0! Make sure that no other coupon codes are active at checkout.
Fast Arrival
We fulfill orders within 24hrs and ship from the US.
This is absolutely the best thing for my basset hound who always goes outside and gets his poor ears soaked because they’re so long! He loves it and I love it and so glad that we ordered it!!!!
J
JAZ
Cute but too big
I ordered the smallest. I will need to alter. Neck of snood is long so it goes over his eyes. If I roll it up, is slips around and slips down. Need to have an extra small. Beau is a 6.5 lb Cheweenie. He loves to put it on.
C
CYNTHIA LUTIAN
Snoods
They are good but don’t really work for a Pekingese. I will probably en up giving them away. I’m assuming that I will see a credit for the first order. Thanks
M
Marsha McAlister
Love it!!
The grizzly Bear ZooSnood is the cutest thing I’ve ever seen for dogs. I have sweaters for my little girl but nothing for her little ears so this perfect!!
How do I pick the right size Zoo Snood for my dog?
Check out our Size Guide graphic above for measurements and photo examples of similar dog breeds in each size!
Our snoods are super stretchy, so if your pup falls between sizes, pick the smaller size for a snug fit or size up for a looser fit. If it doesn't fit quite right, we offer free size exchanges!
How do I know if the Zoo Snood is too tight or too loose?
A properly fitted Zoo Snood should slide on smoothly and sit comfortably without compressing your pet's throat or face. You should be able to comfortably slip two fingers between the snood and your pup's neck. Because the yarn stretches, it will naturally relax slightly with wear for a cozy fit!
Will my Zoo Snood shrink?
No! Our Zoo Snoods are crafted from 100% soft acrylic yarn, which naturally resists shrinking—even in warm water. Over time and with wear, the yarn relaxes slightly to form a cozy, comfortable fit.
How should I wash and care for my Zoo Snood?
To keep your Zoo Snood looking its best, we recommend hand washing in cold water with mild detergent and laying flat to air-dry.
How fast does my order ship?
We process and ship every order within 24 hours (Monday–Friday)! Standard domestic delivery typically takes 2–5 business days via USPS once scanned into their system at the distribution center.
What if the Zoo Snood doesn't fit?
Getting the right fit is risk-free! We offer free size exchanges and a 90-day return window for unworn items with tags intact. Visit our Returns & Exchanges Portal to easily swap sizes.