1) How long will my order take to arrive?
We process orders Monday-Friday, so if you placed an order during the week, it will be processed, packed, and shipped within 1-2 business days. From there, how long it will take to get to you really depends on the post office (USPS) and/or DHL. It generally takes 5-10 business days to arrive within US, if you'd like to to get it earlier do opt for our express shipping options (within 3-4 business days).
International shipping times vary greatly, depending on which country and how efficient the customs office is. You should expect at least 7-12 days for international orders, although we have had instances where it has taken even longer. However, Canada/Mexico often arrive within 3-5 days. European Union countries don’t often experience long delays either. Sometimes Eastern European, African, or Asian countries can experience delays related to customs or other factors beyond our control.
Please also note that we do not ship to Belgium.
2) Where is my tracking number?
You will receive an email with tracking information when your order has been processed by us within 1-2 business days. Sometimes the emails can get caught in spam filters, so make sure to check your junk email box before asking us about it.